Superviral is one of the few platforms where users have maximum satisfaction. It all made possible with our sheer determination and seamless customer experience. 95% of our orders complete without any hiccup, but if due to any technological error, if it happens, then we’re put a smile on your faces.

Is it Possible to Get the Refund?

Yes, during certain circumstances, we offer a partial or complete refund depending upon the condition.

Conditions When You Can Get Partial or Complete Refund

If, due to any of our systematic errors, some issues regarding your Instagram account, we can’t deliver your order, then you can get a refund. Make sure you’ve fully understood what you’re buying; any misunderstanding from your end cannot result in getting you a refund.

Reasons for Not Getting the Refund

  • You won’t be eligible to get a refund if you’ve not reported for your complaint or drop.
  • The refund wouldn’t be provided for late delivery
  • No partial or complete refund will be issued due to any service interruption, failure.
  • If the order has been delivered successfully or it is under-processing.  
  • While violating the guidelines issued by the Instagram Community.
  • You’ve acted in a rude manner with our customer support.
  • Upon the false attempt to file a fraudulent case against SuperViral via PayPal.